The COVID-19 outbreak across the world continues to affect us all in numerous ways. At Forever and a Day, we continue to actively monitor the situation and are working to ensure the health and safety of our teams, valued customers and delivery partners.
As we continue to monitor the evolving situation and recommendations from the World Health Organization and local health authorities, please rest assured that we are implementing precautions in our packing by providing disinfectant and protective wear while we dispatch your orders. Orders will continue to be sent out the next business day as usual.
We are reducing the number of times we process returns, so please allow an additional 5 days for your return to be processed as we do our best to practice self isolation to make as little trips outdoors as possible.
To our international family, please allow an additional time for your items to reach you. As customs and borders are closing, it is causing MAJOR delays in your parcel being delivered to you within our stated international timeframes and we super appreciate your patience and understanding during this time.
For all Australian delivery updates, please visit https://auspost.com.au/about-us/news-media/important-updates/coronavirus. For all our shipping information please visit our shipping and returns page here.
Lastly, please look out for one another, especially those that might need a little TLC. Stay safe, stay connected and be extra patient during this time. There is no better time to practice being loving to one another than now.
Your Forever Family